1.
All members who wish to have a particular issue or concern taken forward as a grievance must, whenever possible, submit said issue or concern in writing to their Shop Steward including all particulars and relevant articles of the CA or legislation believed to have been breached, along with suggested resolutions of said issue or concern. Should assistance in documenting issues or concerns be desired, Shop Stewards will aid members where necessary. This does not preclude members talking to their stewards about any issues or concerns they wish to clarify before formally addressing them in writing.
2.
All issues or concerns brought forth will be addressed in a timely manner, in good faith, without prejudice or discrimination, and with the utmost possible discretion and confidentiality by union representatives.
3.
The line of communication for such issues and concerns will be as follows:
Member >>> Shop Steward >>> Unit Chair >>> Vice President >>> President >>> National Representative
4.
Any member who wishes to bypass their Shop Steward for whatever reason and go directly to the Unit Chair, must first submit their reasoning in writing, whenever possible, to the Unit Chair for approval to do so. Where a member has a significant concern regarding the representation within their unit, they may seek approval from a Table Officer.